Once your order has been shipped, you'll receive a confirmation email with a tracking number.

Shipping times and costs:

• Netherlands: 1 - 3 business days – Free
• Europe Zone 1: 5 - 9 business days – Free
  (Belgium, France, Germany, Luxembourg)
• Europe Zone 2: 7 - 10 business days – €10,00
  (Free for orders over €99)
• Outside Europe: 9 - 12 business days – €10,00
  (Free for orders over €250)

For further details, please visit our Shipping page.

We accept returns for any reason and offer either a refund or store credit. Any item purchased online can be returned to our warehouse.

To start your return, simply visit our Returns page. You will need your order number and the email used during purchase. Follow the instructions to complete your return.

For more details, please visit our Returns page.

Return Guidelines:

• All products must be returned within 14 days of receipt.
• Items must be unworn, unwashed, and have all original 2DAY tags attached.
• For hygiene reasons, we cannot accept returns or exchanges on underwear briefs, bodies, swimwear, pierced jewelry, or earbuds unless faulty.
• Items purchased during a sale can only be returned online.