Delivery times vary by country. Once your order ships, you'll receive a confirmation email with a tracking number. All shipping prices include VAT. Please note that delivery times may be longer during holidays and sale periods.

• Deliveries within Netherlands

Delivery takes 1 to 3 business days. Please note that during sales periods, delivery times may be longer due to high order volumes.

We provide standard shipping to your preferred address.

• Deliveries within Belgium, France, Germany, Luxembourg

Delivery takes 5 to 9 working days. Please note that during sales periods, delivery times may be longer due to high order volumes.

Sale & Holiday Season Updates
Orders during sales are confirmed only after you receive a shipping confirmation email. Due to high demand, items may be canceled if out of stock. Expect longer delivery times during the holiday season as we work to process orders as quickly as possible.

Product Images and Descriptions
Product images on our website or app are for reference only. Color and packaging may differ slightly from what appears on your screen.

Order Processing
Orders are processed only after payment is received and products are available. We will notify you if items are out of stock or if additional identification is required for payment verification.

Delivery Timeframes
We aim to deliver within 5 working days. During sales and holidays, expect delivery in 5-12 days due to high order volumes. A tracking number will be sent via email once your order ships, though updates may take up to 48 hours.

International Orders
International orders may be subject to import duties and taxes, which are your responsibility. Customs procedures might cause delays. As the importer, you must adhere to your country’s laws and regulations. We are not responsible for any legal issues.

Undeliverable Packages
We are not responsible for packages rejected or undeliverable due to incorrect addresses. Lost, stolen, or mis-delivered items are not covered.

Product Inspection
Inspect your items upon delivery. If they are not in satisfactory condition, contact us at info@unleash2day.com with your order details, issue description, and photos.

Errors and Damages
For wrong or damaged products, contact us within 30 days for a free exchange or refund. Refunds will be processed within 30 days of receiving the returned item.

Force Majeure
We are not liable for delays or failures in performance caused by events beyond our control, including but not limited to natural disasters, wars, terrorism, or government actions.